The Duty Free World Council Academy (DFWCA) has created a training course which will provide industry front line sales staff with guidelines on how they can ensure their safety and that of their customers as duty and tax-free stores re-open around the world. The online course is offered free of charge and all industry retailers are encouraged to avail of this course to ensure that all industry front line staff have the knowledge on how they can safely return to work and welcome customers in a safe store environment.

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