COVID-19 The Industry Response & Framework Recovery Protocol

The current pandemic has had a devastating effect on travel across the globe and as the world’s transport routes have shut down duty free sales have declined precipitously.

The Council, and its members, are leading requests for specific support measures for the duty free and travel retail industry. We are actively engaging with global, regional, and national bodies to ensure the important contribution our industry makes to the aviation, maritime and broader travel and tourism industries is fully appreciated.

Industry sales exceed US$ 60 bn annually. Revenues from Duty Free & Travel Retail sales are the number one source of non-aeronautical revenues earned by airports world-wide and on average account for over 40% of such revenue. Our industry supports an estimated 650.000 jobs and contributes US$35 bn. to global GDP.

Our channel is distinct from sales channels in domestic markets, which are often the beneficiaries of support initiatives either not extended to, or inappropriate for the specific needs of our industry. Additionally, the impact on and recovery phase of our industry is expected to be longer and deeper than the domestic retail channels.

The current pandemic has had a devastating effect on travel across the globe and as the world’s transport routes have shut down duty free sales have declined precipitously. The Council, and its members, are leading requests for specific support measures for the duty free and travel retail industry. We are actively engaging with global, regional, and national bodies to ensure the important contribution our industry makes to the aviation, maritime and broader travel and tourism industries is fully appreciated.

FRAMEWORK RECOVERY PROTOCOL
Your responses will help develop and shape common industry guidelines ensuring the consistency across locations and outlets critical to gaining permission to re-open, to restoring staff and customer confidence all fundamental to sales recovery.

This questionnaire https://www.surveymonkey.com/r/B3BHKMR is designed to build industry consensus on a protocol that will enable the re-opening of retail stores in airports and on- board ferries and cruise ships in the wake of COVID-19. We would appreciate your support by completing the questionnaire before May 18th.

 

Click here to fill the questionnaire.

 

Listed below are a selection of the communications issues by the Council and its members advocating the interests of our industry at this critical time.

DFWC
ACI World Predicted global impact of COVID-19 on airport industry May 5
ACI World Relief measures to ensure the survival of the airport industry April
Advisory Note March 20
InterVISTAS – ACIEurope – Scenarios for Recovery April 23
Letter to ACI World March 19
Letter to UNWTO Global Tourism Crisis Committee April 9
WTTC Brief April 15
WTTC Overview of policy responses supportive of travel & tourism April 15

APTRA
Request for Support to APAC Governments
Letter to Airport CEOs Appeal for Support Covid19
Letter to Members Covid19 Measures
Members COVID-19 Update March 31

ETRC
Letter to E.U. Commissioner for Transport March 17
Joint industry letter to EU Commissioner & Executive Vice President March 23
Letter to EU Transport Ministers April 24
Aviation Industry Joint Statement and Press Release April 3
Position Paper COVID-19 April

FDFA
FDFA April 2020 Update

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