Duty Free World Council initiates Study

The DFWC has commissioned consultants Harry Bush and Daniel Storey to develop and build a global Industry Database for duty free and travel retail, to develop an Industry Profile and the first of a series of Economic Impact Studies detailing the economic and social contribution of our industry to tourism, to economic development, to employment and to the development of SMEs into international markets.

Mr Kshitij (Kay) Goyal who has commenced work recently in the DFWC office will act as co-ordinator for the study. Kay holds a Bachelor of Engineering (Computer Science) degree from Birla Institute of Technology and Science, Pilani – Dubai, and has completed his coursework for a Masters in Management from ESCP Europe Business School, Paris. Kay has already started work to establish an Industry Library and Resource Centre based in the DFWC office in Paris. In this regard the Council would welcome donations of reports, papers, video materials and resources. Kay can be contacted on Kshitij.Goyal@dfworldcouncil.com

Other projects being actively progressed by the Duty Free World Council include the potential development of an industry education academy with a view to establishing training and management development standards for the industry backed by a robust and academically sound accreditation process through university partnerships. Exploratory talks are currently under way with a number of universities and a proposal will be discussed at the next meeting of the DFWC during TFWA World Exhibition in Cannes.

Speaking about the developments, Frank O’Connell President of the Duty Free World Council commented:

“I would like to give a warm welcome to Kay, whose input will be especially important in the initial phases of this study.”

“The work on which we are now embarking with Harry and Daniel is central to the core aims of the DFWC. As an industry we sorely lack a central database that draws on the many sources of information that exist and collates the most relevant data to create a clear picture of the industry’s size, scope and economic and social impact. This, and the series of Economic Impact Studies also in preparation, will be invaluable in enabling the DFWC and its member associations to put our arguments to regulatory and legislative institutions from a position of strength.

“I am also excited about the potential to develop a new benchmark for training standards in the industry. Work is very much at the exploratory stage and there are many conversations still to be had, but I am very encouraged by the possibilities”

DFWC members