DFWC Q3 KPI Monitor highlights the importance of engaging with shopping planners prior to travel

DFWC KPI monitor shows Travel Retail Exclusives essential to Duty Free shoppers

Press Release: Duty free differential emerges as key satisfaction driver in latest DFWC KPI monitor.

DFWC KPI Monitor reveals novelties in duty free continue to drive shopper satisfaction

New security measures for passengers departing from Australian airports carrying powder-like substances

DFWC Press statement re USA powder measure

New security measures for US-bound passengers carrying powder-like substances

DFWC KPI Monitor Q4 2017

DFWC KPI Monitor Q4 2017
February 2018

DFWC KPI Monitor Q3 2017

A Professional Standard for a Tobacco product category specialist by DFWC Academy

Professional Standard for a Fragrance product category specialist by DFWC Academy

Professional Standard for a Sales Assistant

Value perception under the spotlight in DFWC Q2 KPI Monitor

Latest DFWC KPI Monitor underlines the importance of differentiation

Duty Free World Council Meets in Orlando

DFWC Academy launches Industry-wide Consultation on Draft Professional Standards

Latest DFWC KPI Monitor reveals new data on technology usage among global shoppers

DFWC and TRT agree to end collaboration on DFWC Academy project

DFWC Global Shopping Monitor demonstrates importance of design and ambiance

Shopping experience and duty free exclusives highlighted in latest DFWC Global Shopping Monitor

False Allegations regarding Colombo Bandaranaike Airport’s concession process challenged by DFWC

DFWC Shopping Monitor highlights service levels

DFWC research states need to improve technology offer

DFWC research highlights importance of good service

Latest DFWC Global Shopping Monitor emphasizes room of improvement for technology offer and sense of place

DFWC study emphasises European airports’ reliance on retail

DFWC Impact Study will be a vital tool for industry

DFWC report highlights importance of travel retail to wider European economy

Industry reaches milestone with release of economic impact report

Industry supports proposed Duty Free and Travel Retail Academy

Frank O’Connell: Research and impact studies among World Council priorities

Duty Free World Council database and study to aid lobbying efforts

DFWC to create ‘global database’

Duty Free World Council to build global industry database

Duty Free World Council ‘up and running’

Duty Free World Council is born at IAADFS

Duty Free World Council is born at IAADFS
17 March 2014

Frank O’Connell named President of new Duty Free World Council

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