ACI World issues new guidance to help airport retail business strategies and government policies adapt to industry changes
The Duty Free World Council strongly welcomes the ACI World’s White Paper on airport retail to help airports adjust their non-aeronautical (commercial) business strategies to reflect the evolution of the sector and support their long-term sustained recovery.
The White Paper describes some of the major legislative and regulatory threats and opportunities to airport retail and duty-free to help airport operators, travel retail operators, and policymakers work together to stimulate an increase in sales, investment, and sustainable job creation.
Welcoming the initiative DFWC President, Sarah Branquinho, commented: “The pandemic has demonstrated the critical role of duty free and travel retail revenues to the broader aviation and travel industries. The cooperation between airports and concessionaires in working together to navigate the difficulties leaves all parties in a stronger position to face future challenges and to embrace the opportunities that we all now have as passengers return to airports and the airport retail experience.”
She also welcomed the creation of the ANARA sub-committee and the deepening links between ACI and the DFWC as evidence of the interdependence of both industries.