Resources

The Duty Free World Council Academy

To further our goal of developing standards throughout the industry through educational activities the DFWC, in consultation with industry stakeholders and following an industry wide consultation, has produced a set of professional standards for frontline sales staff in our industry. These cover general sales professionals and specialists in the fragrance and tobacco categories.
To register your interest and to receive more information on this and other Academy initiatives please contact gerard.murray@dfworldcouncil.com

Duty Free: Trusted, Transparent, Secure

DFWC and TFWA the Tax Free World Association have joined forces in the fight against illicit trade, counterfeiting and intellectual property theft across duty free and travel retail. Together, the parties have launched the global campaign“Duty Free: Trusted, Transparent, Secure” to highlight the industry’s stance against, and dangers of, the illicit trade in counterfeit goods, and urge governments to do more, and to collaborate with the industry in fighting this activity.
Download Position Paper