DFWC Academy Certificate in Duty Free & Travel Retail
The DFWC launches the new certificate course offering a special 10% saving on all pre-registrations.
This highly engaging and content-rich course is designed for those wishing to develop their careers in the industry: retail sales professionals, individuals from brand and industry support agencies and organisations who are either new to the industry or wish to further deepen their knowledge, as well as commercial executives from the aviation, maritime and other duty-free and travel retail industry channels.
The development of the Certificate Course was guided by an Academic Advisory Group comprising representatives of leading industry retailers: ARI, Dubai Duty Free and Lagardère. Multi-category brand expertise is provided by representatives from Brown Forman, Duty Free Global, Imperial Brands plc., Lacoste, L’Oréal and Mondelez. Broader industry perspectives were provided by TFWA and the DFWC. The Course examines long term and more recent industry developments and benefits from the most up to date insights from industry research providers, Generation Research, m1ndset, Pi Insights and Forward Keys, and is richly illustrated with images supplied by the Moodie Davitt Report.
The Course is delivered via the long established ACI World Online Learning Centre. Available 24/7, the certificate allows students to take charge of their career development at their own pace and provides insights on sales-driven strategies that deliver exceptional customer experiences.