The duty- and tax-free sales channel is an integral part of the broader aviation and maritime industries, enhancing traveller experience and generating much needed revenues to support the continued infrastructure development. The industry supports significant numbers of high quality jobs. Details of the size and development of the industry in some of the most important regions globally can be found in our Economic Impact Studies,
As the industry traversed the challenges resulting from the COVID 19 pandemic, the DFWC held a series of webinar providing industry stakeholders with information on the impact of the pandemic on the travel industry and providing perspectives on future recovery scenarios.
Presentations and recording from our “2021 – The Year of Recovery?” webinar can be viewed here:
In conjunction with m1nd-set the DFWC publishes a quarterly report on travellers perception of the duty- and tax-free offer globally.
These reports were suspended in 2020 as international travel ground to a virtual halt due to the COVID 19 pandemic. We are hoping to re-start publication of these reports soon
